Announcement Day

The email announcement was long and fascinating. Clearly we can't provide this kind of 24/7/365 service:

"In partnership with the General Counsel's office, we created a solution that exceeds our internal security and client confidentiality requirements. These requirements apply to both the people at Integreon, as well as firm data. Background-checks, conflict-clearance and non-disclosure agreements are required for anyone working directly on our account. In addition, our operators will be located in a separate and secure physical space within Integreon's facility in Fargo, ND, with a number of monitoring and reporting procedures in place." 

And, clearly, those in charge prefer order to the chaos that currently exists:

"For our users, the new platform will offer immediate benefits.  Currently, our users are partially responsible for directing their work into the centers by using one of seven email addresses, three phone numbers, three fax numbers or a limited web form (or contacting their preferred document center employee directly).  At implementation, this will be streamlined into one email address, one phone number, and one fax number which can be reached by anyone with an email address." 

This is what greeted me when I walked in this morning, next to G's photograph du jour:

G is behind "The Scream" trying to explain style separators over the phone.  The caller probably doesn't realize that it is a customized application that will be gone when the Document Center closes.